Money in, money out, and no guesswork. At Betrophy you can top up your account using a Visa, MasterCard, Skrill, Neteller, MiFinity, Bitcoin, Ethereum or a simple bank transfer, and all of those methods can be used to make withdrawals too. Deposits in £ start from £10 and reach cards and e-wallets in seconds. withdrawals are constrained within a weekly cap of approximately £4,300 and a monthly ceiling of approximately £17,200. We have a support team available via live chat 24/7 in case you have trouble with a payment.
Ways to Fund Your Account
The deposit methods that we use: all eight deposit methods available to UK players; all support GBP balances. None of it gets shaved off by having to convert from another currency so that is another big bonus.
Visa debit and credit cards are types of payment cards.
MasterCard
Skrill
Neteller
MiFinity
Bitcoin
Ethereum
Bank transfer
Minimum deposit by card and e-wallets is £10. Bank transfer is £20 minimum because the rails are more expensive to run. Max is £4,000 per single transaction, if you need to go larger, contact live chat to discuss.
Cards and e-wallets credit immediately. That is instant in reality it updates the balance before you have even finished closing the cashier window. Crypto takes network confirmations so Bitcoin generally takes 10 30 Minutes and Ethereum is faster at 2 10 Minutes. Bank transfers are the slow one and could be anything from a couple of hours to two banking days depending on your bank.
No deposit fee either, so whatever you send us, we get entirely. Your bank or card-issuing bank may have a different opinion on gambling transactions tho—and some UK banks automatically block them—so check your cardholder settings if you get unexplained payment rejections.
For our UK players, the most popular options are currently Skrill and Neteller, primarily because they give you the option of segregating your gambling spend from your main current account. MiFinity has also gained popularity for this reason. A simple option for getting up and running is to use a debit card, however.
Method Processing time Minimum Deposit Fees Visa Instant £10 None MasterCard Instant £10 None Skrill Instant £10 None Neteller Instant £10 None MiFinity Instant £10 None Bitcoin 10 to 30 minutes £15 No one from us and network fee apply Ethereum 2 to 10 minutes £15 None from us, network fee applies. Bank transfer Up to 2 working days £20 None
Putting Money In, Step by Step
Access your Betrophy account or create one if you don’t have one.
Open the cashier, then select the Deposit tab.
Select your payment method from the options below.
Enter the values in the format of £, so begin with £10.
Tick the bonus box if you want the 200% match on your first deposit.
Confirm the transaction and complete any 3D Secure check your bank throws at you.
It should take about a minute from beginning to end on your card or e-wallet. Crypto introduces some delay as you wait for confirmations – but you can check on those using the blockchain explorer rather than refreshing our page.
If your card refuses the payment, most likely a gambling block or a discrepancy between the name registered to your card and the name on your account. Do a second attempt and if it still fails, copy the error and send it [email protected] or open a live chat. We will see on our side the transaction attempt and tell you at what point it died.
Withdrawals at Betrophy
All the channels that accept your deposit will also return the winnings. Same 8 options – Visa, MasterCard, Skrill, Neteller, MiFinity, Bitcoin, Ethereum and bank transfer.
Each cashout goes through a pending period first. We review it, check the account is verified and confirm nothing odd happened with bonus play. That review normally closes within 24 hours, often much faster during the day. After approval, e-wallets typically pay out in under an hour, crypto lands within 30 minutes, cards take 1 to 3 working days and bank transfers run 2 to 5 working days.
The minimum Betrophy withdrawal is £20 on most methods and £30 for bank transfer. Limits are £1,000 per day (~£4,300 per week and ~£17,200 per month converted from the euro values which we run on internally). Large jackpot wins that exceed the monthly limit can be paid in instalments, and we will inform you of the schedule when it happens.
No fees from our side for any withdrawals. Crypto networks has their own miner fee, therefore beyond of our control.
This is a rule well worthwhile knowing before you make any requests. Funds are returned to the payment method you originally used for your deposit, up to the value of your deposit. If you deposited £200 on Visa and then make a request for £700, £200 will be returned to your Visa card and the remaining amount will be returned to a second verified method of your choice. This is in accordance with anti money laundering regulations, not us being awkward.
Method Processing time Minimum Withdrawal Limits Visa 1 to 3 working days following approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly MasterCard 1 to 3 working days after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly Skrill Up to 1 hour after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly Neteller Up to 1 hour after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly MiFinity 1 to 12 hours after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly Bitcoin Up to 30 minutes after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly Ethereum Up to 30 minutes after approval £20 £1,000 daily, £4,300 weekly, £17,200 monthly Bank transfer A period of 2 to 5 working days following approval. £30 £1,000 each day, £4,300 each week, £17,200 each month
Getting Your Winnings Out
Sign in and open the cashier, then switch to the Withdraw tab.
Pick the method you want the money sent to.
Enter the amount, minimum £20, and check any active bonus wagering is already cleared.
Please approve the request and just leave it.
Keep an eye on the transaction history in your account; the change occurs here from pending to processed.
Once we have approved it, time is solely in the hand of the rails. Skrill and Neteller accounts are sometimes credited before you’ve finished boiling the kettle. Crypto is on your screen as soon as the network accepts it. Card withdrawals rely on your issuing bank and weekends don’t count as working days so a Friday evening transfer might not be credited until Tuesday. Bank transfers are the slowest of the bunch.
How do I verify myself before my first payout?
We verify who you are before your first cashout is sent out of the building. It prevents compromised accounts from using your account and ensures we follow the anti money laundering legislation related to our Anjouan Gaming license.
Three things go on the list. A photo ID such as a passport or UK driving licence. Proof of address dated within the last three months, so a utility bill, council tax letter or bank statement. And confirmation of the payment method, which for cards means a photo showing the first six and last four digits, and for e-wallets a screenshot of the account holder name.
Upload them straight in your account under the verification section. Photos from your phone are fine as long as all four corners are visible and nothing is cropped or blurred. Email works too if the uploader plays up.
Majority of checks gets cleared within 24 hours. Documents that are received in the evening are cleared by next morning. Blurry corners and expired bills are the culprit for resubmissions.
Just do it once and it remains done. We will only ask you to do it again if you decide to add a completely new card or payment detail
Keeping Your Money and Data Safe
You will always be entering the card details on a page that is transmitted over a secured/encrypted connection and the payment information travels encrypted to our processing partners. We do not store full card numbers on our servers. Instead, we store a masked reference that allows us to match a payout to the relevant card, nothing more.
The transaction is automatically checked for suspicious patterns—harsh signals such as a flurry of deposits from different cards or a login from a country you have never operated in before. If the system flags out, we pull the transaction and give you a call, rather than running it.
Responsibly, you are able to establish a deposit limit through the ‘Account Settings’ up to a maximum of 7 days, 1 week or 1 month. Session Reminders and loss limits are also supported. Any increased restriction is implemented instantly whereas any removal will take effect after a cooling off period so that users cannot make an adjustment in the middle of a problematic session. Self exclusion is granted for a preset duration or indefinite. Assistance can be provided by live chat if desired. Players based in the United Kingdom seeking self help can get in touch with GamCare or the National Gambling Helpline 24/7.
Does anyone know what the average time a Betrophy withdrawal takes from when you make the order to the money arriving in your bank account?
Two clocks running, not just one. We first examine the request— as a rule of thumb, it clears in 24 hours or less, often faster if your account is already verified and if no bonus is involved. Then the payment system kicks in. Usually Skrill, Neteller and crypto arrive within an hour of approval, cards within 1–3 working days, bank transfers can take as long as 5. Requests made late on a Friday sit over the weekend as banks do not operate then.
Is there any fee on deposits/cash-outs?
No. We don’t impose charges on any of the eight methods on either side. The only potential charge you could encounter is the blockchain network fee when transferring Bitcoin or Ethereum that is paid directly to the miners and not to us. There may be a charge or spread applied by your bank or e-wallet provider for the currency conversion, which is why we recommend maintaining your balance in GBP.
Why do I have to cash out to the same account I deposited to?
Money laundering prevention rules require money to go back the same way it came in, at least as far as where it was deposited. So a £300 card deposit means that the first £300 of any eventual payout can go back to the card. Anything above that will be sent to a second verified method, and also prevents anyone who hacks into your account from directing your balance elsewhere.
How much can I drawdown—what are the maximum limits
About £1,000 per day, £4,300 over a period of 7 days and about £17,200 over the calendar month. These figures are based on our internal euro limits, so the specific number of pounds varies with the exchange rate. If you win more than the monthly limit on a jackpot, we will pay you this in successive months and confirm the payment schedule in writing.
My bank refused my deposit. What do I do?
Many UK banks, including all of the big ones, automatically block betting on all cards, and provide an option to turn them on/off in their app. Ask your bank before continuing. Otherwise, make sure the card name you use is exactly the same as your Betrophy account name, or the payment will not go through. As a backup, Skrill, Neteller or MiFinity are acceptable. Live chat is available 24/7 if you’d like us to review your attempt.
Is it possible to cancel a withdrawal that has not yet gone through
Still shows as pending in your transaction history, yes, and the amount is refunded to your playable balance instantly. However, as soon as it’s approved by us and the payment provider takes it, the funds leave us and can’t be refunded to you. Definitely something to consider before you actually cancel, in all honesty. Bouncing a cashout to keep gambling is the type of behaviour our deposit limit tools are designed to break.
Which accounts can I have in different currencies
Currencies: GBP, EUR, USD, ARS, BRL, CAD, INR, and crypto. For UK customers, be sure to select the GBP option during registration, as this will allow deposits and withdrawals to be processed in Sterling with no conversion fees. The default currency is determined when you open your account, and altering it later is only possible through contacting support at [email protected]—a feature not available through the site’s settings.
